Visual e’.NET
Proof of Delivery system has allowed our company to improve its customer service and save money, both at the same
time. First, the Proof of Delivery system streamlined the
distribution process significantly, not only cutting the amount of
documentation to be managed, but allowing the accounts receivable time to
be drastically reduced in each case. Furthermore, through the
enhancements Visual e .NET offers in managing and printing invoices,
delays in collection time were minimized as well, creating a more
efficient and economical system overall.
In addition, Visual e .NET provided
our company other advantages as well.
Discrepancies in delivery receipts were avoided
through Visual e.NET's ability to
retrieve the scanned signed bill of ladings and then print them as part of
the invoice packet. Consequently, overall accuracy in accounts
was ensured, and the number of clerical errors
greatly curtailed. When customers did have questions concerning
current shipments, the system’s integrated search capabilities allowed the
relevant documents to be instantly located. Then, depending on the
customer’s individual needs, account information and requested documents
could be either e-mailed or faxed, appreciably shortening the time and
difficulty involved in customer correspondence.
In short, Visual e offered
our company precisely the kind of overall
integration and added versatility that it needed to continue to grow,
making its day-to-day business more efficient while reducing the need for
additional staff. And as the company
expands and its business demands alter, Visual e’.NET's
flexibility will allow the system to be tailored to meets these shifting
needs, while also minimizing the costs and delays associated with such
improvements. In fact, future enhancements will
also be paid in full just through the economic returns from the
Proof of Delivery system alone.