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Semicoa is a world-class manufacturer of small signal, small signal RF, power transistors, and photodiodes for the hi-reliability military and space markets.  Semicoa's mission is to supply quality solid-state solutions to customers worldwide, thereby providing them a business edge in technology, reliability, and performance.

 

 

Using Visual e, Semicoa’s CIS department has been able to develop applications in our UniVerse database that we never could have dreamed of before.  When we needed to build a very specialized Bill Of Operations (BOO) application on top of our legacy ERP system, I knew we could never meet the specs in green screen.  I looked at legacy extension tools like wIntegrate, but the functionality we needed wasn’t there.  I looked at ODBC with Visual Basic, but the performance was very poor and the learning curve for my staff was too long.  Finally I learned about Visual e from ScanNet Systems.  Visual e allowed us to create most of the project without programming, and then to leverage the multi-value programming skills we already had for the really tricky parts.  We were even able to call our already-existing subroutines from Visual e, so much of the logic was already done.  And all the Windows functionality we needed was there – scrolling grids, radio buttons, check boxes, push buttons, pop-ups, drop-downs, local printing, faxing, scanning, you name it – native to Visual e with no programming.  The BOO application is a tremendous success.  Whereas, before Visual e, it took the operator as long as 3 hours to create a BOO, now she can do it in less than 10 minutes, and with far greater accuracy.

 

We have since used Visual e to create a Customer Service System that allows our CSR’s to pull up customer account history in compact graphical form or detailed tables just by clicking a few on-screen buttons, rather than navigating from screen to screen to screen in our legacy application.  This allows a CSR to answer customer questions on the phone in just a few seconds with just a few mouse clicks.  Our customers get the feeling that we really know their accounts inside-out.

 

Visual e has made all the difference, allowing us to leverage the value of our multi-value legacy system and bring Semicoa fully into the graphical Windows world.

 

Paul Dupre

Director – CIS

Semicoa

 

 

 

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