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Semicoa
is a world-class manufacturer of small signal, small signal RF, power
transistors, and photodiodes for the hi-reliability military and space markets.
Semicoa's
mission is to supply quality solid-state solutions to customers
worldwide, thereby providing them a business edge in technology, reliability,
and performance.
Using Visual e,
Semicoa’s CIS department has been able to develop applications in
our UniVerse database that we never could have dreamed of before. When we
needed to build a very specialized Bill Of Operations (BOO) application on
top of our legacy ERP system, I knew we could never meet the specs in green
screen. I looked at legacy extension tools like wIntegrate, but the
functionality we needed wasn’t there. I looked at ODBC with Visual Basic,
but the performance was very poor and the learning curve for my staff was
too long. Finally I learned about Visual e from ScanNet Systems. Visual
e
allowed us to create most of the project without programming, and then to
leverage the multi-value programming skills we already had for the really
tricky parts. We were even able to call our already-existing subroutines
from Visual e, so much of the logic was already done. And all the
Windows
functionality we needed was there – scrolling grids, radio buttons, check
boxes, push buttons, pop-ups, drop-downs, local printing, faxing, scanning,
you name it – native to Visual e with no programming. The BOO application
is a tremendous success. Whereas, before Visual e, it took the operator as
long as 3 hours to create a BOO, now she can do it in less than 10 minutes,
and with far greater accuracy.
We have since used Visual e to
create a Customer Service System that allows our CSR’s to pull up customer
account history in compact graphical form or detailed tables just by
clicking a few on-screen buttons, rather than navigating from screen to
screen to screen in our legacy application. This allows a CSR to answer
customer questions on the phone in just a few seconds with just a few mouse
clicks. Our customers get the feeling that we really know their accounts
inside-out.
Visual e has made all the
difference, allowing us to leverage the value of our multi-value legacy
system and bring Semicoa fully into the graphical Windows world.
Paul Dupre
Director – CIS
Semicoa
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