A complete range of support services is available Monday - Friday, 8:30 - 5:30 PST. Contact us!

Visual e .NETProduct Support

Installation Support by telephone or e-mail is free for 30 days from the date of purchase to ensure a successful start-up with our Visual ^e products.  Installation support covers the install process and questions pertaining to the install.

 

Annual Basic Support/Maintenance (optional), allows customers to download dot release upgrades.  E-mail response to questions pertaining to features documented in the Visual ^e .NET Reference Manual only can be submitted. This service applies to a single designated customer contact person. For telephone support, see our Intermediate and Advanced Custom Support offers.

 

Support mailto:  support@snscorp.com

 

Annual Intermediate Support per developer/contact person (optional) provides telephone support for the service described in the Annual Basic Support/Maintenance offer. 

 

Annual Advanced/Custom Support per developer/contact person (optional) provides the support services defined in the Annual Intermediate Support offer.  Additionally, our Technical Support Analysts will provide in-depth research and assistance with "how-too" answers.

 

Per Incident Support is available for single issues.

Consulting - Application Development

Any phase of project development can be supported by our experienced consulting staff.

 

For the Manufacturing System Users, we have a CPIM analyst available.

Programming

Our multivalued data basic programmers can meet all your programming needs, either for a specific project or to help reduce your overall development load.

Custom Visual C# and C++ Programming

For those customers which require interfaces to other applications that are written in Visual C#, C++, C, or other languages, our available programmers can help.